Cookie Notice

At Tatcha, we respect your concerns about privacy and value the relationship that we have with you.

Like many companies, we use technology on our website to collect information that helps us enhance your experience and our products and services. The cookies that we use at Tatcha allow our website to work and help us to understand what information and advertising is most useful to visitors.

Please take a moment to familiarise yourself with our cookie practices and let us know if you have any questions by sending us an email to: privacy@tatcha.co.uk.
We have tried to keep this Notice as simple as possible, but if you’re not familiar with terms, such as cookies, IP addresses, and browsers, then read about these privacy-key-terms first.

Contents

  • Who is collecting it?
  • What are cookies and similar technologies?
  • What purpose do we use cookies for?
  • How can I control or delete cookies?
  • Control via your browser settings.
  • What cookies do we use?
  • Duration of the cookie we use.
  • Our cookies in detail.


Who is collecting it?

Any personal data provided to or collected by Tatcha LLC is controlled by one or more of Tatcha LLC and any company directly or indirectly owned and/or controlled by Tatcha LLC and its related companies that you are interacting with or have a business relationship with (hereinafter referred to as “Tatcha Group”).
This Cookie Notice applies to any websites, apps, branded pages on third-party platforms (such as Facebook or YouTube), and applications accessed or used through such websites or third-party platforms (which we will refer to as “websites”) which are operated by or on behalf of Tatcha Group .

By using our websites, you are consenting to our use of cookies in accordance with this Cookie Notice and our Privacy Policy.

If you do not agree to our use of cookies in this way, you should set your browser settings, accordingly, disable the cookies that we use through our cookie management tool, or not use our websites at all. If you disable the cookies we use, this may impact your user experience while on the websites. The section below summarises the different types of cookies we use on our websites, together with their respective purpose and provides you with the ability to manage these cookies.

Tatcha Group will only collect, use or disclose your personal data where it is fair and lawful to do so.

What are cookies and similar technologies?

Cookies, pixels, tags and similar technologies ((which we will call “cookies”) are files containing small amounts of information which are downloaded to any internet enabled device- such as your computer, smartphone or tablet when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies do lots of different and useful jobs, such as remembering your preferences, generally improving your online experience, and helping us to offer you the best product and services.

There are many types of cookies. They all work in the same way but have minor differences. For a detailed list of cookies used on our websites, please refer to the section below.

What purpose do we use cookies for?

We use cookies to make Tatcha websites easier to use, to deliver a personalised experience on our websites, and to better tailor our products, services and websites to your interests and needs. Cookies are used to help speed up your future activities and your experience on Tatcha websites.

The cookies you consent to, are also used to collect your personal data which we then profile into audiences so that we can deliver targeted advertising tailored to your interests and limit the number of times you see an advertisement. For more detailed information about the profiling activities Tatcha Group undertakes with your personal data for advertising, please see our Privacy Policy. We also insert cookies in emails and newsletters to improve our content and advertising.
Lastly, we use cookies to compile anonymous, aggregated statistics that allow us to understand how people use our websites and to help us improve their structure and content and also help us measure the effectiveness of advertising campaigns on Tatcha and non-Tatcha Group websites.

More detailed information about the types of cookies we use and for what purposes, can be found in the below relevant section.

How can I control or delete cookies?

There are many ways to manage your cookies:

  • You can refuse your consent;
  • You can disable Tatcha Group or third-party cookies by use of your browser settings
  • You can use our cookie management tool to disable Tatcha Group or third-party cookies.

Control via your browser settings

Most internet browsers are initially set up to automatically accept cookies. If you do not want our websites to store cookies on your device, you can change your browser settings so that you receive a warning before certain cookies are stored. You can also adjust your settings so that your browser refuses most of our cookies or only certain cookies from third parties. You can also withdraw your consent to cookies by deleting the cookies that have already been stored.

If you disable the cookies that we use, this may impact your experience while on Tatcha website. For example, you may not be able to visit certain areas of a website or you may not receive personalized information when you visit a website.
If you use different devices to view and access the Tatcha website (e.g., your computer, smartphone, tablet), you will need to ensure that each browser on each device is adjusted to suit your cookie preferences.

The procedures for changing your settings and cookies differ from browser to browser. If necessary, use the help function on your browser or click on one of the links below to go directly to the user manual for your browser.

 

Internet Explorer

Mozilla Firefox

Google Chrome

Safari

Opera

 

There are also software products available that can manage cookies for you.
You can also use www.ghostery.com to evaluate the use of cookies used on our websites.


To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org

Control via our cookie management tool

You can disable Tatcha and third party cookies by use of our cookies consent tool and you will find a link to this tool on every page. 

Switching off tracking cookies, for example, ensures that Tatcha will no longer track your online behaviour. However please note that opting-out from tracking cookies does not necessarily mean that you will receive less Tatcha advertising. It just means that the advertising you receive will not be tailored to your interests.

What cookies do we use?

Cookie List

A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:


Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work.

Cookie

Domain

Parent Company

Cookie Name

help.tatcha.co.uk

help.tatcha.co.uk

help.tatcha.co.uk

cf_clearance

help.tatcha.co.uk

help.tatcha.co.uk

help.tatcha.co.uk

_help_center_session

help.tatcha.co.uk

help.tatcha.co.uk

help.tatcha.co.uk

__cfruid

rencleanskincare.zendesk.com

rencleanskincare.zendesk.com

rencleanskincare.zendesk.com

__cfruid

tatcha.co.uk

tatcha.co.uk

tatcha.co.uk

c_uuid

tatcha.co.uk

tatcha.co.uk

tatcha.co.uk

smct_session

tatcha.co.uk

tatcha.co.uk

tatcha.co.uk

smc_not

tatcha.co.uk

tatcha.co.uk

tatcha.co.uk

smc_sesn

tatcha.co.uk

tatcha.co.uk

tatcha.co.uk

smc_session_id

tatcha.co.uk

tatcha.co.uk

tatcha.co.uk

smc_spv

tatcha.co.uk

tatcha.co.uk

tatcha.co.uk

smc_tag

tatcha.co.uk

tatcha.co.uk

tatcha.co.uk

smc_tpv

tatcha.co.uk

tatcha.co.uk

tatcha.co.uk

smc_uid

tatcha.co.uk

tatcha.co.uk

tatcha.co.uk

_cmp_a

tatcha.co.uk

tatcha.co.uk

tatcha.co.uk

_ga

tatcha.co.uk

tatcha.co.uk

tatcha.co.uk

_ga_DRHR3G71JD

tatcha.co.uk

tatcha.co.uk

tatcha.co.uk

_ga_NLKTTLR8MT

tatcha.co.uk

tatcha.co.uk

tatcha.co.uk

_landing_page

tatcha.co.uk

tatcha.co.uk

tatcha.co.uk

_orig_referrer

tatcha.co.uk

tatcha.co.uk

tatcha.co.uk

_shopify_s

tatcha.co.uk

tatcha.co.uk

tatcha.co.uk

_shopify_sa_p

tatcha.co.uk

tatcha.co.uk

tatcha.co.uk

_shopify_sa_t

tatcha.co.uk

tatcha.co.uk

tatcha.co.uk

_shopify_y

tatcha.co.uk

tatcha.co.uk

tatcha.co.uk

_tracking_consent

tatcha.co.uk

tatcha.co.uk

tatcha.co.uk

_ttp

tatcha.co.uk

tatcha.co.uk

tatcha.co.uk

_tt_enable_cookie

tatcha.co.uk

tatcha.co.uk

tatcha.co.uk

_uetsid

tatcha.co.uk

tatcha.co.uk

tatcha.co.uk

_uetvid

www.tatcha.co.uk

www.tatcha.co.uk

www.tatcha.co.uk

cart_currency

www.tatcha.co.uk

www.tatcha.co.uk

www.tatcha.co.uk

localization

www.tatcha.co.uk

www.tatcha.co.uk

www.tatcha.co.uk

secure_customer_sig

www.tatcha.co.uk

www.tatcha.co.uk

www.tatcha.co.uk

shopify_pay_redirect

www.tatcha.co.uk

www.tatcha.co.uk

www.tatcha.co.uk

shopify_recently_viewed

www.tatcha.co.uk

www.tatcha.co.uk

www.tatcha.co.uk

_shopify_essential

www.tatcha.co.uk

www.tatcha.co.uk

www.tatcha.co.uk

__kla_id


Functional Cookies

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

Cookie

Domain

Parent Company

Cookie Name

Microsoft

bat.bing.com

Microsoft

MR

Microsoft

bing.com

Microsoft

MUID


Targeting Cookies

These cookies (also known as advertising cookies or social media cookies) may be set through our site or digital service by us or our third-party advertising partners (including social media platforms). They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do this by uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

 

Cookie

Domain

Parent Company

Cookie Name

DoubleClick

doubleclick.net

Alphabet

IDE

Facebook

facebook.com

Facebook

fr

tatcha.co.uk

tatcha.co.uk

tatcha.co.uk

_fbp

tatcha.co.uk

tatcha.co.uk

tatcha.co.uk

_gcl_au

 

Duration of the cookie we use.

In terms of duration, we may use two different types of cookies on our websites:

  • Session Cookies. These cookies are temporary cookies that remain on your device until you leave our websites; or
  • Persistent Cookies. These cookies remain on your device for much longer or until you manually delete them (how long the cookie remains on your device will depend on the duration or “lifetime” of the specific cookie, as well as your browser settings, as stated above).